Chief Operating Officer



For our Serbian Branch and beyond, TwogNation is looking for an experienced Chief Operating Officer to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficacy of the business.

We are an esports-focused holding company creating a 1-stop solution for gamers and industry stakeholders. Our goal is to provide our customers with new, innovative solutions that push the boundaries and exceed expectations. If you want to work in a modern company, learn lots of new and interesting stuff and collaborate on multiple future projects, using your creativity in the process, then this is the place for you. What differentiates us from our competition is our unique hybrid working model, which allows our employees to work from anywhere where they feel most productive, while also having an office “home” to meet, team build, collaborate, educate, and various other things. This allows our current and future employees the freedom and flexibility needed to develop their creative ideas and later incorporate them into future projects and products. 


In a COO role, we see you as a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen, and exemplary work ethics, we’d like to meet you. 


Your main goal as a COO will be to secure the functionality of the business and drive extensive and sustainable growth. 


▸Design and implement business strategies, plans and procedures

▸Set comprehensive goals for performance and growth

▸Establish policies that promote company culture, philosophy and vision

▸Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.) with an eye for optimization and encouragement

▸Be a leader for the team, local and remote, for maximum dedication and performance

▸Evaluate performance by analyzing and interpreting data and metrics

▸Write and submit reports to the CEO in all matters of importance

▸Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)

▸Manage relationships with partners, vendors, and suppliers

▸Come with an eye for business opportunities, networking, and relationships

▸Facilitate interactions between our Estonian, Serbian, and UK branches, as well as future subsidiaries

▸Basic legal understanding for  e.g. agreements, contracts, rule sets, proposals

▸Be able to draft proposals, sales, and investment decks, explainers, and guides for employees or similar

▸Fostering of management softwares (e.g. Trello) and CRMs, as well as various emails

▸Assist in tasks such as HR, recruiting, marketing, PR, logistics, etc.

▸Create, handle and oversee projects from start to finish

▸Bring a passion for esports, gaming, technology, startup building, and general business


▸Proven experience as Chief Operating Office or relevant other role

▸Understanding of business functions such as HR, Finance, marketing, etc.

▸Demonstrable competency in strategic planning and business development

▸Working knowledge of data analysis and performance/operation metrics

▸Working knowledge of IT/Business infrastructure 

▸Outstanding organizational and leadership abilities

▸Excellent interpersonal and public speaking skills

▸Aptitude in decision-making and problem-solving

▸Fluency in English & Serbian

▸Excellent time management skills, working under pressure, and meeting deadlines

▸Driving license and vehicle


▸A competitive salary with skill and seniority-based scaling

▸Annual performance-related bonus

▸Global experience of working with a young highly professional team in one of the fastest-growing industries (gaming, esports, and tech)

▸Opportunity to build the most innovative products in the esports and IT industry

▸Additional education and further career opportunities are provided by the company

▸A high level of creative freedom

▸A cozy and comfortable office

▸Flexible work schedule, a full hybrid model with lots of freedom

▸The Ultimate office gym.

▸An amazing team to work with and scale

▸Once in a lifetime chance to continue the growth of a company globally as well as on the ground around our TechHub in Belgrade

If you want to give your application the “little extra”, then please highlight your motivation, attitude, volunteering, similar or otherwise connected jobs/projects, direct or cross-industry applicable skills, and your ambitions. We are driven to develop and create amazing teams of people who will work towards the same goals to create new boundaries and push the limits further than ever. So, if you are interested in being a part of our amazing team of experts, send us your Resume/CV, Cover letter & portfolio at the email address attached to the Apply button and become a part of amazing groups of people.

Our team does not care about your gender, religion, sexual orientation, origin, or other irrelevant things, so don’t hesitate to apply if you feel like you have the potential to do amazing things and use your experience, knowledge, and resourcefulness.

Location: TwogNation offices Belgrade, Rakovica – Serbia (hybrid)